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ITIL stands for the IT Infrastructure Library and is now a recognized international brand
name for a series of publications that explains how to plan, strategize, design, transition,
operate and continually improve the IT Service you deliver within your organization to
your customers.
Rather than re-invent any wheels - learn more by downloading these excellent guides.
 The Official Guide to ITIL Version 3 Excellent PDF Provided by the itSMF
The Official Guide to ITIL Version 2 Earlier, but still useful, itSMF PDF
The Benefits of Online Learning For ITIL V3 Provided by ITIL Training Zone
Implementing ITIL Audio and PDFs Interview with Randy Steinberg
ITIL is a registered trademark and a registered community trademark of the Office of Government Commerce
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